Allard Touwen, Chief Executive Officer of Philips in Ukraine,
is a 58-year-young Dutch gentleman brimming with energy, easily
amused, and with an enviable sense of humour. His innate optimism
survived twenty years in the tropics and living in Communist
Bulgaria and Soviet Ukraine. He worked on the Fiji islands,
in Tanzania and on Curacao in the Carribbean. In fact, Mr. Touwen
enjoys the memories. When asked which of the environs was the
hardest to cope with, exotic or Ukrainian, Allard Touwen replied
without hesitation:
"Work the same everywhere, except that your business climate
- well, it's totally differenr, considerably less favourable".
Philips has been in the Ukrainian market since 1993, running
offices in Kyiv, Lviv, Odesa, Kharkiv, Dnipropetrovsk, and Donetsk.
Allard Touwen freely admits that he would want his firm to take
the lead, but the Koreans are ahead in the market, probably
because their prices are more affordable for the lean Ukrainian
family budget. Yet he is convinced that with time Ukrainian
consumers will appreciate the Philips advantges.
Mr. Touwen has lived in Kyiv for a year after transfer from
Bulgaria. He believes the atmophere in both countries has much
in common; the people are not optimistic and not sure of what
happens tomorrow. Business is done slowly, discussing problems
can take hours whereas a solution can be found in minutes. Also,
he is extremely disappointed to see no golf boom in Ukraine
- the game dominates almost all of Europe and North America.
There are so many golf clubs in Holland that a ball can easly
fly over to the next course.
Despite the presence of an official golf federation and even
a national team vying in certain tournaments, there are no golf
courses. Now this is a real problem for the director general.
True, lawn tennis is another favorite pastime, but he can't
play tennis now because of a knee trauma. So he has to make
do with bridge which, in Mr. Touwen's view is "a good training
for the brain".
For some reason golf is considered a businessman's game in
Ukraine. Allegedly, it provides the right atmosphere for solving
a lot of business problems. Mr. Touwen resolutely opposes the
idea. He is conviced that the game requires utmost concentration,
leaving no time for talking shop. Actually, winning is not important
for him, because he enjoys the very process. In golf, the adage
about the best man winning is not always true, as each player
has his own handicap which often proves victorious. And he hates
cheating players (do you know, I'd always thought golf a gentleman's
sport and gentlemen are not supposed to cheat!).
By the way, Mrs. Touwen is also a devout golf-player, a better
one than her husband at that. Both consider golf the best entertainment
and most enjoyable pastime, because it offers sufficient physical
exertion, a lot of fresh air, and an opportunity to meet interesting
people.
"I'm to spend another two years in Ukraine," says
the director general. "I'm not looking forward to leaving,
because I have an excelent work team. Besides, the local business
climate is a real challenge I'm eager to meet.Yet the first
thing I'll do back in Holland will be a visit to the golf club".
April, 2001
Magazin"The Ukrainian", 4/2001